{"id":6083,"date":"2018-08-23T05:06:54","date_gmt":"2018-08-23T05:06:54","guid":{"rendered":"https:\/\/news.androidout.com\/tr\/?p=6083"},"modified":"2018-10-15T12:47:50","modified_gmt":"2018-10-15T12:47:50","slug":"google-playden-para-iadesi-nasil-alinir","status":"publish","type":"post","link":"https:\/\/news.androidout.com\/tr\/2018\/08\/23\/google-playden-para-iadesi-nasil-alinir\/","title":{"rendered":"Google Play\u2019den Para \u0130adesi Nas\u0131l Al\u0131n\u0131r?"},"content":{"rendered":"<p><a href=\"https:\/\/media-blog.cdnandroid.com\/wp-content\/uploads\/sites\/8\/2018\/08\/21154233\/google-play%E2%80%99den-para-iadesi-nasil-alinir.jpg\" rel=\"attachment wp-att-6087\"><img loading=\"lazy\" loading=\"lazy\" class=\"aligncenter wp-image-6087\" src=\"https:\/\/s3-us-west-2.amazonaws.com\/blog-imagenes\/wp-content\/uploads\/sites\/8\/2018\/08\/21154233\/google-play%E2%80%99den-para-iadesi-nasil-alinir.jpg\" alt=\"google play\u2019den para iadesi nasil alinir\" width=\"598\" height=\"337\" srcset=\"https:\/\/media-blog.cdnandroid.com\/wp-content\/uploads\/sites\/8\/2018\/08\/21154233\/google-play%E2%80%99den-para-iadesi-nasil-alinir.jpg 782w, https:\/\/media-blog.cdnandroid.com\/wp-content\/uploads\/sites\/8\/2018\/08\/21154233\/google-play%E2%80%99den-para-iadesi-nasil-alinir-300x169.jpg 300w, https:\/\/media-blog.cdnandroid.com\/wp-content\/uploads\/sites\/8\/2018\/08\/21154233\/google-play%E2%80%99den-para-iadesi-nasil-alinir-768x432.jpg 768w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/a><\/p>\n<div class=\"list\">\n<div class=\"introduction\">\n<p>Memnun kalmad\u0131\u011f\u0131n bir <strong>uygulamay\u0131 iade<\/strong> edip <strong>paran\u0131 geri<\/strong> alabilirsin ancak bunun i\u00e7in ne yapmal\u0131s\u0131n? Merak etti\u011fin sorulara yan\u0131tlar\u0131 bulmak i\u00e7in oku!<\/p>\n<p>Yeni \u00e7\u0131kan kanun ve y\u00f6netmelikler <strong>t\u00fcketici haklar\u0131n\u0131<\/strong> koruma konusunda firmalara zorunluluklar ve para iadesi getiriyor. Acaba bunlar <strong>Google Play<\/strong>\u2019den ald\u0131\u011f\u0131n \u00fcr\u00fcnler i\u00e7in de ge\u00e7erli mi? Yanl\u0131\u015fl\u0131kla sat\u0131n ald\u0131\u011f\u0131n veya telefonuna uygun olmayan bir uygulama <strong>sat\u0131n ald\u0131\u011f\u0131nda<\/strong> ne yapacaks\u0131n? Bu yaz\u0131m\u0131zda bunlar\u0131 ele alaca\u011f\u0131z. Bu konuda bilmen gerekenlerden bahsedece\u011fiz.<\/p>\n<h1><strong>Google Play Para \u0130adesi Nas\u0131l \u0130stenir?<\/strong><\/h1>\n<p><strong><a href=\"https:\/\/www.androidout.com\/tr\/list\/android-apps\/c\/google\/\">Google<\/a><\/strong>\u2019\u0131n iade politikalar\u0131 <strong>\u00fclkeler g\u00f6re farl\u0131l\u0131k<\/strong> g\u00f6steriyor. Avrupa Ekonomik Alan\u0131\u2019nda ge\u00e7erli olan ko\u015fullar <strong>T\u00fcrkiye<\/strong> i\u00e7in <strong>ge\u00e7erli olmayabilir<\/strong>. Bu nokta dikkatli olmal\u0131s\u0131n. <strong>Google<\/strong> \u00e7o\u011fu <strong>Google Play<\/strong> uygulamas\u0131 i\u00e7in geri \u00f6deme yapm\u0131yor. Her \u00fcr\u00fcn i\u00e7in <strong>farkl\u0131 iade s\u00fcreleri<\/strong> tan\u0131mlanm\u0131\u015f.<\/p>\n<h2><strong>Google Play\u2019den Geri \u00d6deme Talebinde Bulma<\/strong><\/h2>\n<p>\u0130ki \u015fekilde geri iade talebinde bulanabilirsin:<\/p>\n<ul>\n<li>Uygulaman\u0131n <strong>geli\u015ftiricisinden destek<\/strong> alabilirsin.<\/li>\n<\/ul>\n<ul>\n<li><strong>Google Play web sitesinden<\/strong> para iadesi isteyebilirsin.<\/li>\n<\/ul>\n<h2><strong>Uygulama Geli\u015ftiricisinden Destek Alma<\/strong><\/h2>\n<p><strong>Google Play<\/strong>\u2019deki her uygulama Google taraf\u0131ndan sunulmamakta. Uygulama geli\u015ftiricileri kararl\u0131 uygulama geli\u015ftirme ve destek sa\u011flamak zorunda.<\/p>\n<p>Uygulama bekledi\u011finiz ya da a\u00e7\u0131kland\u0131\u011f\u0131 gibi \u00e7al\u0131\u015fm\u0131yorsa geli\u015ftiriciden <strong>48 saat sonra destek talebinde<\/strong> bulunabilirsin. Geri \u00f6demeleri ilgili yasalar ve kendi politikalar\u0131 \u00e7er\u00e7evesinde ger\u00e7ekle\u015ftirebilirler.<\/p>\n<h2><strong>Google Play Web Sitesinden Geri \u00d6deme Talebi<\/strong><\/h2>\n<p>Bir uygulaman\u0131n kendisini sat\u0131n ald\u0131\u011f\u0131nda veya uygulama i\u00e7in bir sat\u0131n alma ger\u00e7ekle\u015ftirdi\u011finde <strong>48 saat<\/strong> <strong>ge\u00e7memi\u015f<\/strong> ise geri \u00f6deme talebinde bulunabilirsin. M\u00fczik, kitap gibi bir sat\u0131n alma ise 48 saat sonras\u0131nda da talepte bulanabilirsin. Bunlarla ilgili a\u00e7\u0131klamay\u0131 a\u015fa\u011f\u0131da bulabilirsin.<\/p>\n<p>Talebine 15 dakika i\u00e7erisinde olumlu veya olumsuz cevap verilecektir.<\/p>\n<h2><strong>Geri \u00d6deme Talebinde Nas\u0131l Bulunursun?<\/strong><\/h2>\n<p>Bu ad\u0131mlar\u0131 takip ederek kolayca yapabilirsin.<\/p>\n<ul>\n<li>Bilgisayar\u0131ndan <strong>Google Play web sitesini<\/strong> a\u00e7, hesab\u0131na giri\u015fi yap.<\/li>\n<\/ul>\n<ul>\n<li>Para \u00f6demesi talebinde bulunaca\u011f\u0131n uygulamay\u0131 \u201c<strong>Sipari\u015f Ge\u00e7mi\u015fi<\/strong>\u201dnde bul.<\/li>\n<\/ul>\n<ul>\n<li>Sipari\u015finin sa\u011f\u0131nda bulunan <strong>\u00fcst \u00fcste \u00fc\u00e7 noktaya<\/strong> (Di\u011fer) t\u0131kla.<\/li>\n<\/ul>\n<ul>\n<li><strong>Geri \u00f6deme<\/strong> iste veya <strong>Sorun Bildir<\/strong>\u2019i se\u00e7, sana uygun olan se\u00e7ene\u011fi i\u015faretle.<\/li>\n<\/ul>\n<ul>\n<li>Formu doldur, ve <strong>geri \u00f6deme talebini<\/strong> belirt.<\/li>\n<\/ul>\n<ul>\n<li>Sana bir <strong><a href=\"https:\/\/www.androidout.com\/tr\/list\/android-apps\/c\/emails\/\">e-posta<\/a><\/strong> ile d\u00f6n\u00fc\u015f yap\u0131lacakt\u0131r. Bu 15 dakika ile 2 g\u00fcn aras\u0131 s\u00fcrebilir.<\/li>\n<\/ul>\n<h2><strong>Google Play Geri \u00d6deme Ko\u015fullar\u0131<\/strong><\/h2>\n<p>\u0130\u015flemler ge\u00e7erli yasalar \u00e7er\u00e7evesinde ger\u00e7ekle\u015ftirilir<\/p>\n<h2><strong>1-Uygulama, Oyun ve Uygulama \u0130\u00e7i Sat\u0131n Alma Sonras\u0131 Geri \u00f6deme<\/strong><\/h2>\n<p><strong>48 saat i\u00e7inde iade<\/strong> talebinde bulunabilirsin. Duruma g\u00f6re olumlu ya da olumsuz cevap alabilirsin. 48 saat sonra <strong>uygulama geli\u015ftiriciden<\/strong> destek almal\u0131s\u0131n. \u0130ade politikalar\u0131na g\u00f6re sana cevap vereceklerdir.<\/p>\n<h2><strong>2- Google Play Fimler ve TV Geri \u00d6deme<\/strong><\/h2>\n<p>Hen\u00fcz <strong>izlemeye ba\u015flamad\u0131\u011f\u0131n<\/strong> i\u00e7erik i\u00e7in <strong>7 g\u00fcn i\u00e7inde<\/strong> geri \u00f6deme isteyebilirsin. Film veya TV dizisi bozuk veya kullan\u0131lam\u0131yorsa <strong>65 g\u00fcn i\u00e7inde<\/strong> para iadesi talebinde bulunabilirsin.<\/p>\n<h2><strong>3-Google Play M\u00fczik\u00a0Geri \u00d6deme<\/strong><\/h2>\n<p>E\u011fer bir <strong>abonelik<\/strong> t\u00fcr\u00fcnde sat\u0131n alman varsa, aboneli\u011fin <strong>iptal edilir<\/strong>, yenilenmez. \u0130ptal \u00f6ncesi d\u00f6nem i\u00e7in iade yap\u0131lmaz. \u00dccret \u00f6dedi\u011fin d\u00f6nemin sonuna kadar dinlemeye devam edebilirsin.<\/p>\n<p>Hen\u00fcz <strong>dinlemedi\u011fin<\/strong> (buna dikkat et!) bir \u015fark\u0131 veya alb\u00fcm i\u00e7in <strong>7 g\u00fcn i\u00e7inde<\/strong> geri \u00f6deme isteyebilirsin.<\/p>\n<h2><strong>4-Google Play Kitaplar Geri \u00d6deme<\/strong><\/h2>\n<p><strong>E-kitab\u0131n\u0131 7 g\u00fcn<\/strong> i\u00e7inde iade edebilirsin. E\u011fer e-kitap <strong>kullan\u0131lamaz<\/strong> durumda ise <strong>65 g\u00fcn i\u00e7inde<\/strong> geri \u00f6deme talebinde bulunabilirsin.<\/p>\n<h2><strong>5- Google Play Gazetecilik\u00a0Geri \u00d6deme<\/strong><\/h2>\n<p><strong>Tek say\u0131l\u0131k<\/strong> dergilerde, i\u00e7erikte hata yoksa <strong>iade yap\u0131lmaz<\/strong>. Abonelik t\u00fcr\u00fc bir sat\u0131n alma ise <strong>7 g\u00fcn i\u00e7inde<\/strong> geri \u00f6deme talebinde bulunabilirsin. Son ay\u0131n iadesi yap\u0131l\u0131r.<\/p>\n<p>Konuyla ilgili farkl\u0131 g\u00f6r\u00fc\u015flerin veya \u00f6nereceklerin varsa<strong>\u00a0Yorumlar\u00a0<\/strong>k\u0131sm\u0131na yazabilirsin.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Memnun kalmad\u0131\u011f\u0131n bir uygulamay\u0131 iade edip paran\u0131 geri alabilirsin ancak bunun i\u00e7in ne yapmal\u0131s\u0131n? Merak etti\u011fin sorulara yan\u0131tlar\u0131 bulmak i\u00e7in oku! Yeni \u00e7\u0131kan kanun ve y\u00f6netmelikler t\u00fcketici haklar\u0131n\u0131 koruma konusunda firmalara zorunluluklar ve para iadesi getiriyor. Acaba b\u2026","protected":false},"author":65,"featured_media":1826,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/posts\/6083"}],"collection":[{"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/comments?post=6083"}],"version-history":[{"count":11,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/posts\/6083\/revisions"}],"predecessor-version":[{"id":6099,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/posts\/6083\/revisions\/6099"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/media\/1826"}],"wp:attachment":[{"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/media?parent=6083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/categories?post=6083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/news.androidout.com\/tr\/wp-json\/wp\/v2\/tags?post=6083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}